About Course
Uphold your Client Satisfaction
ZENETH AFRICA offers quality ensured Customer Service training courses that are delivered by a team of highly experienced associates who not only cover the skills to deliver excellent customer service but also helps to manage this vital function, develop strategies that work and to deal effectively with the growing demand for rapid delivery of service via social media. Make us your trusted partner in maintaining excellence in this business-critical area.
View the complete list of Customer Service training courses below:
- Beyond Customer Service
- Service Quality and Excellence
- Customer – Focused Selling Strategies
- Account Relationship Strategies for Oil, Gas and Power
- Measuring and Managing Customer Satisfaction
- Providing World-Class Customer Experience, Service and Satisfaction
- Delivering Quality Management and Customer Satisfaction to meet ISO 10001 – 10004
- Customer Service for the Public Sector
- Client Management Strategies for Retention & Growth
- Achieving Excellence in Customer Service
- Customer Focused Management
- Customer Profiling Techniques & Procedures
- Beyond Customer Service